Professor Elizabeth Stokoe visits WMS

WMS hosted the first of its 2013 supervision sessions for community mediators on Tuesday, 7th May 2013. We were delighted to welcome Elizabeth Stokoe, Professor of Social Interaction at Loughborough University, who came to speak to us.

Prof. Stokoe has published extensively her research analysing interaction in a variety of contexts and has a particular interest in neighbourhood disputes that are referred to mediation. In the past decade she has delivered more than 100 workshops to mediators in the UK and US using the training method she has developed: the Conversation Analytic Role-play Method (CARM).

At the taster session on 7th May, we listened to examples of dialogue from real-life mediation enquiries, looked at the communication gaps between mediators and clients/potential clients, and considered the factors which might dissuade potential clients from participating in mediation. It was a fascinating insight into the power of effective communication.

WMS hopes to invite Prof. Stokoe back to South London in the Autumn to deliver her full length CARM workshop.